Shipping Policy
Shipping areas
STRAYD ships to Italy and other European Union countries .
Any limitations or exclusions will be clearly communicated prior to purchase.
Shipping costs
Italy
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Standard shipping: €6.99
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Free shipping on orders over €50.00
Shipping costs are calculated and clearly displayed at checkout, before confirming your order.
Order processing times
Orders are generally processed within 1–3 business days after payment is confirmed.
Orders placed over the weekend or on holidays will be processed on the next business day.
Delivery times
Estimated delivery times are:
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Italy: 24–72 working hours from shipment
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European Union: 3–7 working days from shipment
The times indicated are estimates and cannot be guaranteed. Any delays due to couriers, weather conditions, periods of high demand, or force majeure are not attributable to STRAYD.
Shipment Tracking
Once your order has shipped, you will receive a confirmation email containing the tracking code , if available, to monitor the status of your shipment.
Shipping address
It is the customer's responsibility to provide a correct and complete shipping address .
STRAYD is not responsible for delays or non-deliveries caused by incorrect or incomplete addresses.
Damage or problems upon delivery
Please inspect your package upon delivery.
If you experience any damaged items or shipping issues, please contact us promptly at strayd03@gmail.com providing:
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order number
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problem description
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any useful photos
Contacts
For any information regarding shipping, you can contact us at:
📧 strayd03@gmail.com